Hub 6 Issue with Connectivity- Ethernet Connectivity (Solved)

Virgin Media hubs are most of the popular networking devices which provides seamless connectivity. But, we have received a query where user facing hub 6 issue with connectivity, it is pretty like Virgin Media down .

User has a setup where hub is connected to the Netgear router, switch, PC (computer), extender via Ethernet cable. The issue is that user can access the Netflix or other apps but cannot access the websites on internet. The browser is showing the ERR_CONNECTION_REFUSED on multiple devices.

Now, have a look at some troubleshooting tips and solutions to dispel the Hub 6 issue with connectivity (Ethernet connection).

Solutions and Tips

We will share simple 5 solutions to make the Virgin Media Hub 6 back to normal, just apply them;

1. Check Connected Ethernet Cable

Ethernet cable can be faulty which is connected to the Hub that can make the network fumble. So, you should check the cable carefully. Make sure that cable is not damaged or cut, if there is any cut then replace it right away. Also, check that cable is connected to the correct ports.

2. Check Hub is in Modem Mode or Not

Hub 6 also provide modem mode, from that you can use it as a modem. For sure,user have connected Netgear router to the hub and switch it to the modem mode from Virgin Media Hub login interface. So, make sure that your hub is still in the modem mode or not. It should be in the modem mode.

3. Restart Virgin Media Hub 6

You try to refresh the device settings and hardware by turn it off and turn on once. You can do it by plugging out the power adapter and plugging it in again in the wall socket.

4. Update Web Browser on Computer

The ERR_CONNECTION_REFUSED issue can also come from the side of the browser. It can happen that you are using browser which is out-of-date. So update it first and then search. To update, go in to the browser settings >About> click UPDATE button. .

5. Reset Virgin Media Hub Device

The last option is to dispel hub 6 issue with connectivity or Virgin hub 5 keeps disconnecting is resetting them up. To reset follow the instructions;

• Find the reset button on the hub.
• Press and hold it for 7 seconds.
• Use a sharp object like pen or pin.
• After releasing it the reset process starts.

All the data will be cleared out from the hub after the reset, so reconfigure the hub from the interface.

The Conclusion

Here, you have read and learned about how to fix the hub 6 issue with connectivity- Ethernet connection.