January 7, 2025 / Chris Woakes

Why Netgear Orbi RBR50 not working with Virgin Hub 5

The user has upgraded his hub 3 to hub 5 of Virgin Media, but facing a problem to connect it with the Netgear Orbi RBR50 router. So, here you will get to learn some fixes to solve the issue Netgear Orbi RBR50 not working with Virgin Hub 5.

Set Virgin Hub 5 as Modem

The hub 5 modal of the Virgin media can work as the router and also as the modem. If you are connecting the Orbi router with the hub, then it should be set in the modem, not as router.

  1. Access the Virgin router settings in your computer.
  2. Just use a connected computer with the hub network and open browser.
  3. Enter the IP address 192.168.0.1 in the URL bar and get to the login page.
  4. Here, type in the username and password (admin credentials).
  5. If you haven’t changed the credentials then use the default admin credentials.
  6. You will access the virgin media settings. Here, go in to the settings > management > Modem Mode > and enable it.

After modem mode setup, you should connect the Orbi router with the hub 5 via LAN cable. Then, you should log in to the Orbilogin.net and complete the connection.

If you are still facing the same issue like ‘Netgear Orbi RBR50 not working with Virgin Hub 5’, then use these troubleshooting tips:

Troubleshooting Tips and Solutions

Change Admin Credentials

You must change the admin credentials of the Virgin media hub 5. You can do it from the Virgin router login interface, use a computer, and open the web browser. Use the IP address 192.168.0.1 (in router mode), or 192.168.100.1 (in modem mode). Get access to settings, choose the Admin settings, enter new username and password, and SAVE the changes.

Reboot Virgin Media Network

The network restart will bust out the bugs from the hub network and you can connect the devices with each easily. To reboot you just need to the plug out and plug in power adapter of the hub from the wall socket.

Reset Virgin WiFi Hub

The reset process will clears and deletes all adjusted settings from the hub. The Virgin router reset process is simple. Just press and hold the RESET button for 10 seconds. The device will reset after some minutes, and then you have to re-configure the hub as modem.

Last Words

From this post, you have learned how to solve the Netgear Orbi RBR50 not working with Virgin Hub 5 issues in home.

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