Virgin User already logged in (when not) on hub
You get on the computer to adjust your WiFi, open a browser, and you find that odd-looking message feet, vrigin User already logged in. You wait a moment cogitating, No I am not. It is exasperating, in particular, when you are simply attempting to check your virgin router login or perhaps turn on why the virgin media hub lights are flickering like a candle again.
This is one of the mistakes that automatically happen to the Virgin users here and then, it is not a big issue at the time just a glitch of irritation that leaves you without access to your own router. It would be like this, why it occurs, and the measures taken by real users to quick fix it.
Pointers to the existence of the login bug
- In case of an error of seeing the vrigin User already logged in there are the typical indicators:
- After refreshing the log-in page, you have no access to it.
- Virgin media hub lights are solid white, which means that the hub is connected, but no access to settings.
- The sign-in page will load to half and may even stop.
It is not a hack or security problem only a dead session within the router.
1. Restart Your Hub Completely
The most common fix, which many individuals attempt, and in many cases, the only one they require, is re-booting. Take out the Virgin Hub, out of the power socket, wait for a few seconds and put it back in. As soon as the virgin media hub lights are returned to solid white, it is an indication that the connection has stabilized.
2. Log In from Another Device
There are cases when it is the device or the browser that is confusing you. The virgin User that has already signed in may not leave since your old cookie containing the login is still there. To verify that, take your phone or alternative laptop and attempt to log in with the same hub.
When it works there it is just like your first device is retaining old cache data. Then try again, you will have a clean virgin router login where the error will not reoccur.
3. Don’t Keep Multiple Tabs Open
There is a high number of users who access their Virgin Hub page using two or more devices at the same time such as a phone and a laptop, with multiple tabs open. The hub is configured to support a single session of the administration.
Close all tabs and make sure that no other person in the household is using the same page of login. When that is completed refreshes and restart.
4. Check the Hub’s Status Lights
When it is white solid it signifies that it is online and active. Green or red flashing will indicate that it is starting or unplugged. When you see those strange lights and at the same time you are getting vrigin User already logged in, there is a chance that you have a frozen hub in between boot. Then empty the plug in that situation, wait at least one more minute and plug it again.
Factory Reset
A complete factory reset will be the solution in case you have tried restarting and clearing cache to no avail as you continually run into vrigin User already logged in. And on the back of your Virgin Hub there is a little reset hole. Now use the paperclip, press it in approximately 15 seconds and release when the virgin media hub flashes.
When the hub has rebooted repeat your virgin router login. You will be required to type again your WiFi name and password; however, the problem should be fully resolved by this point. It also cleanses the memory and erases old sessions and reconfigures the administration access.
Firmware Updates
The glitch is sometimes brought about by the internal software used by the hub. Virgin updates firmware through the air and once an update fails to install properly, you get stuck in bizarre conditions; failure to log in, flashing lights, and a drop in connections.
It is possible that the virgin media hub lights could be stuck or running the firmware update when they are barely darkening with no action on your part. Allow it time, get it through then begin anew. Then re-log in and determine whether the problem has gone away.
Final Thoughts
Resource dealing with vrigin User already logged in is both obnoxious and not a critical problem. The hub is simply clinging on to an old session that does not exist anymore. It is virtually always fixed with a restart, cache clear or reset. Monitor your virgin media hub lights as they inform you of what is going really in the router.
After logging in, when you are back, you should always log out after each virgin router log in, particularly when more than one individual shares the same connection. By so doing, you will have avoided a reoccurrence of a session error and ensure that your network settings remain clean. Virgin hubs are trustworthy, yet, at times, they require a bit of time and appropriate reboot to become staid.