How to Sign In into My Virgin Media App?
To initiate the process of Signing into Virgin Media App, first you need to set admin credentials to access the app. So, you have to launch the app on your mobile device and you will be navigated to enter username and password.
To further understand the process in detail, follow the instructions below:
Download Virgin Media App
To start the process, you need to download my Virgin media app in your mobile device. If you have an Android device then get the app from Google play store and for iOS devices you can find the app in app store.
How to Sign In
As you open the app, you will be prompted to log in. You need to enter the username and password to sign in. It may ask you about the virgin media email account and further fill in the password for the respective account.
If by any case, you are unable to recollect the password, then you have to reset it. Go to forgot password link and follow the prompted instructions to finish the reset process.
As you are able to sign in, now it is also vital to add on the security layers to protect your account. There are several security settings which can be incorporated like PIN creation, Fingerprint setting or Face ID. You can go to Menu> Security settings and complete the security setup process.
The above description is all about how to Sign in into My Virgin Media App, now let’s discuss some troubleshooting tips if you are unable to Login to Mobile App.
Troubleshooting Tips
Check the Connections
Cross check if all the connections are in place. Make sure that your mobile device is connected with the Virgin media hub network.
Hub linked to Internet
Virgin media hub can be connected with the Internet service provider with a co-axial cable. If the modem mode is set up from Virgin Media Hub Login interface then make sure that the connection is firm and the cable is free from any wear and tear.
Power Cycle Hub Network
If by any case, you are unable to Login into the mobile app then rebooting the router hub is the way out. To perform the power cycle first press the power button to turn the router off and then wait for couple of minutes before switching it on.
Factory Reset
When nothing works, it is recommended to perform the factory reset to resolve the issue. Follow the steps to conduct default reset:
- You can find the reset button on the back of the Virgin Media Hub. <Press it and hold it for couple of seconds.
- Once the reset is complete then re-configure the hub from scratch.
To Sum Up
This is all about how to Sign in into My Virgin Media App in simple and easy steps. You can follow the instructions and successfully sign in into virgin media hub at your ease.