Hub 5 Device Name Change – Not Possible (Solutions)

One of Virgin media hub 5 user having issues while changing the name of the network, but can’t find the change name section on the interface. Here, you will find reason of the Hub 5 Device Name Change – Not Possible issues and solutions to fix it through the Virgin router login interface.

Reasons

The major reason of the Virgin hub 5 change name option is not there on the interface window is out-dated firmware version. There can be other reasons but the main or major one is firmware.

Now, have a look at the solution given below, which is obviously updating the Hub 5 to new one.

Solutions: Firmware Update

The update can be initiated within the interface as well as in the Virgin connect app At first, you will get to learn how to access the interface or the app and then learn how to update the firmware of the Virgin hub 5.

How to Access Virgin Media Settings?

The access process is pretty easy. The settings were opened by the user one-time when you have set up the Virgin hub 5. To access follow these steps:

• Connect a computer or laptop to the Hub 5 via LAN cable or SSID network.
• Open the web browser and search the Virgin IP address 192.168.0.1.
• You will get in to the interface login page, where you have to enter the admin username and password.
• After entering the admin credentials, you will get into the interface, where you can change the modes and features.

How to Update Virgin Media Hub 5?

To add new features and settings into the Hub 5 settings, you have to update the device. After accessing the hub interface, you must follow these given instructions:

• Go into the management tab and click on the Software Update.
• Here you have to choose the latest update version.
• Clicking on the UPDATE option and in few seconds your device updates.

Note: If the hub never reboots and you haven’t seen the change name option on the interface, then reboot the device to apply the updates.

End of Post

At the end of the post, we want to conclude all aspects of issues. Here, you have learned how to solve the Hub 5 Device Name Change – Not Possible issue.