Virgin Media Connected without Internet Issue (Solved)

Virgin Media router hubs are known to be the fastest and reliable networking devices in the region. But sometimes, users of the Virgin media devices faces mini network troubles. One of the mini issues is Virgin Media connected without internet issues.

You can use the Virgin Media hub login interface to check for the issue. Here, you will get to know about all the solutions and troubleshooting tips, which help you to fix the issue.

Fix Virgin Media Connected without Internet Issue

1. Restart Virgin Media Router

Rebooting the Virgin hub will restart the device network and settings. To run restart process, there are two methods;

• Unplug the router power cord from the wall socket and plug it again to restart.
• Find the power button and press it twice, where first time press will turn router off and second hit will restart the device.

2. Forget Router SSID From Device

If you are connected to the router but internet service is not working, then you have to try forgetting SSID credentials from the internet device.

• Go to the Wi-Fi Settings in your phone.
• Click on the connected network settings.
• Tap on the Forget Network button.
• Tap on the Confirm button on the warning.

The network will be forgotten from the device, now reconnect with the Virgin router network by re-entering the password.

3. Re-Adjust All Settings

Go to the Virgin Media interface using your computer. Enter the IP address 192.168.1.1 or 192.168.0.1 in the web browser bar and search. You will reach to the login page, here enter the admin credentials and access the interface.

• First, set the Frequency bands (2.4 GHz or 5 GHz) according to area of your house.
• Second check the firmware update or not, search for new version, if available, then update right away.
• Third re-check all the settings and networks to confirm there is no technical issue.

4. Disconnect and Connect Again

Try disconnecting all the devices connected to the Virgin router network and connect again. For that, just go to the Wi-Fi settings in your internet devices turn off the WiFi. Turn it on again after 5-10 seconds, and reconnect the device to the router hub.

5. Reset Virgin Media Hub

Resetting the router hub should be the last option left to fix the mentioned virgin media connected without internet issue. To reset the router device, you just have to find RESET pinhole button and give it a long press with a pin.

By completion of the reset process, you have to re-configure all the Virgin router settings from the interface of router.

In Conclusion

Here, you have gathered information about how to solve the Virgin Media connected without internet issues by using troubleshooting tips and solutions.