Why Can It Take So Long to Fix a Virgin Media Outage?
Every networking company has internet outages, for that you can call the support to fix the problems. Like that Virgin media outages has also happens, which are fixed by the dedicated teams. But it can take a lot of time to fix. Here you will get learn about the reasons why can it take so long to fix a Virgin Media outage.
Reasons: Taking So Long to Fix Virgin Media Outage
1.Fibre Breaks
The Virgin media outage can be delayed because of the break in the fiber optic cables that is provided by your broadband. To fix it, the maximum time can be 14 hours and it depends on the location and time of the day. This time is can be gone further because of many other reasons given below.
2.Close Roads
At most of the time why your network outage is taking it long is entire road closures. So, these road closures are needed for field engineers to take the service maintenance. Reason why it gets late engineers has to get permission from the local council to do the work in the area.
3.Forbidden Site
There are many website, broadband, Wi-Fi properties which are assign to the Virgin media. It is tricky or heavy traffic on the website all the time. It takes time to get access to the website and sometime it is forbidden, and needs time to access like
Virgin Email login.
4.Third Party Permissions
For the site access there can be issues related to the permissions from the third party. Like fitting new street cabinet, local council permission before development takes place. So, it needs planning to get all the permissions.
For the site access there can be issues related to the permissions from the third party. Like fitting new street cabinet, local council permission before development takes place. So, it needs planning to get all the permissions.
5.Inner Investigations
As you know WiFi and broadband is a new and speedy technology that needs expert engineers to work it up. If there is any technical issue, that should be solved right away but at first they try to get the reasons and try available solutions.
6.Diagnosis Complexity
The diagnosis takes very much of the time. The Virgin media team need to check all streets cabinet that linked to the network. The work is to open and inspect it, and some of the time it involves inspecting more than 20 cabinets. Most of the diagnosis relates to the Network outage is done from the users with the Virgin Media app in phone.
7.Complex Restoration
Also some of the customer demands replacements of new equipment and restoration. This also takes time to check the old networking device and broadband. This also consists of backup, running time, Virgin router login and other inspections.
8.Specialist Workforce
Virgin media has a heavy workforce team for particular area where the broadband services are available. But the team cannot be in two houses on same time, so it also takes time to fix the Virgin media outage problem. Most of the time, the problems are Virgin Media WiFi not working or Virgin Media down.
The Conclusion
Here, we have reached at the end of the blog, where you have seen and read why can it take so long to fix a Virgin Media outage.